Background, Coaching & Training Experience
Florence Hennion is an international trainer, consultant and executive coach. She helps companies successfully navigate transformation by optimizing processes and engaging teams.
With 28 years of experience across four continents, she brings a unique blend of training, Change Management, Lean Management, Leadership, and Mindfulness to help organisations streamline operations, foster collaboration, and make change stick.
She is French, has spent 12 years of her life working abroad (3 years in Colombia, 3 years in South Africa and 4 years in Thailand) and now lives in Spain since January 2024. She is fluent in French (mother tongue), English, Spanish.
What she does:
- Facilitates smooth and sustainable transformations
- Improves efficiency without losing the human connection
- Empowers leaders and teams to embrace change with confidence, through training and team coaching.
- Trains in public speaking and Mindfulness.
Whether it’s redesigning processes, overcoming resistance to change, or improving team dynamics, she creates tailored strategies that drive long-term success.
She has worked for Michelin for 20 years, in marketing, communication, purchasing and internal consulting, in France at the Clermont-Ferrand headquarters, in Thailand at the Asian office and at the R&D research centre in Ladoux.
- She was responsible for the Asian Change management training programme. She contributed to the revamping of the training materials, organised and facilitated trainings in Thailand and Japan for Michelin employees.
- She has been actively involved in the network “WoMen Forward” promoting gender equity, later focused more widely on diversity and inclusion (“Better Together”). She facilitated workshops on Leadership and Mindfulness.
- She co-created the European branch of the network ICARE leadership network, developed in the US by employees for employees, aimed at promoting leadership behaviours into the employee culture. She organised innovative lunches, workshops for managers and team members.
She is an expert public speaker. She created the Toastmasters public speaking club Speech Volcanique in Clermont-Ferrand in 2017 :
- She was president for 2 years, vice-president for one year and a member until 2021. She contributed to help more than 40 people get more confident in public speaking.
- She organised and facilitated 2 trainings for teenagers, online during Covid, to help them get the basics of public speaking skills (preparing a speech, structuring a speech, body language, vocal variety, storytelling, improvisation, giving feedback…).
- She participated to many Speech and evaluation contests, both in France, Spain and reached the second place in the French speech contest in the international conference in Rabat in May 2025.
- Listen to Florence’s Pecha Kucha speech in Bangkok on Challenge and the way of living your life.
- Listen to Florence’s speech on communication styles (in English) at Toastmasters Clermont-Ferrand.
- Listen to Florence’s speech on leadership (in English) at Grenoble Toastmasters officers’ training.
- Listen to Florence’s speech evaluation in the Grenoble speech contest.
- Florence presented a speech after her “21 days of non-complaining challenge” at Toastmasters Clermont-Ferrand. See the video in French here.
- Meditate with Florence. See the video of her 10 minutes Mindfulness exercise at Michelin annual event on Diversity in French here.
- See Florence modelling in Johanesburg here.
- Florence is a member of Centre BNB Asso France, which promotes GNH (Gross National Happiness), as a way to deliver happiness and well-being to society.
- She is also an active member of Toastmasters Excelencia in Madrid (public speaking and leadership).
She was trained in NLP, Management, Human Element level 1, Theory U. She has a Master degree from Excelia business school in France (1996).
She is an Executive coach from the Escuela Europea de Coaching and a member of ICF (International Coaching Federation).
Approach and Benefits
Florence loves to transmit what she believes in. She is great at training people from diverse cultures and backgrounds. She brings examples from the diverse projects she has been involved in, whether industrial or more service oriented, in international and multicultural environments.
The benefits of Florence’s approach include:
- Seeing the best in each client
- Communicating positive energy to the clients
- Being creative and innovative to foster out-of-the-box solutions
- Bringing joy and serenity thanks to Mindfulness practices and attitude
- Creating a bridge between people of diverse and multicultural environments, onboarding each team member, working in Spanish, English and French (also a bit of Portuguese)
Selected Testimonials
“ It has been an absolute pleasure to work with Florence. Her talents in coaching and mentoring enabled us to raise the bar in terms of professionalism, in particular with our initiatives of Change Management, the Coaching of LEAN Green Belt Studies and accompanying teams to become high performing and autonomous. Her experience of having lived and worked in several international environments: Colombia, South Africa, Thailand, France and now Spain has armed her with a high level of cultural empathy that is a great asset with multicultural team and management coaching – illustrated by her successful remote coaching of our colleagues in India.” – Sarah Banks, Worldwide Progress Leader for the Michelin Group RDI Teams
Training Courses and Conference Presentations
- Change management trainings facilitated in France (to IS IT teams as well as plant operators), Thailand (service teams) and Japan (IS IT teams).
- Mindfulness training : 8 2-hours sessions in 8 weeks, to give the basics of a more mindful and serene life.
- Yellow belt (Lean management) training in Bangkok.
- Public speaking trainings for teenagers and workshops at Toastmasters.
Other Activities and Professional Contributions
- Michelin for 20 years :
- Senior Internal Consultant : Designed and facilitated team dynamics, organization, change & lean management workshops, coached French and Indian consultants, co-facilitated a vision event for Motorsport team.
- France Internal Communication Manager. Hierarchical (10 pax) and functional (30 pax) manager, design of communication plans for the human resources department.
- Senior buyer human resources services. Challenge of the need, supplier sourcing, tenders, negotiation, contractualization.
- Change manager : Team support, training, facilitation of change events, creation and follow-up of change plans for an industrial WW transformation program
- Senior Internal consultant in Bangkok. Managed 4 consultants, defined and deployed new organizations for marketing, purchasing, communication departments. Facilitated lean projects for higher efficiency (payroll, industrialization teams…). Supported 3 management teams. Was Green belt certified.
- Internal consultant within WW Purchasing department : defined and deployed new organisation and governance.
- Marketing and sales:
- Communication & Webmaster maps and guides, Category manager maps and guides
- Communication Manager Kléber Europe,
- Sponsorship and project manager – Jules Verne French School – Johannesburg, South Africa,
- Product manager Europe Demak’Up – GEORGIA-PACIFIC France,
- Product manager – RECKITT BENCKISER COLOMBIA ,
- Marketing manager – DICERMEX, Bogota,
