Continuing our theme on international business, Swindon Coaching Team member Richard Hovey’s latest assignment was in response to a request for coaching from the Managing Director designate of a multi-national firm who is living in China. Although Richard has found telephone coaching to be effective, he says that using video technology such as Skype allows far richer non-verbal communication and this really does away with ideas that coaching people – for example to develop their business or career – can only be done face-to-face.