Smart Coaching and Training | Business Support, Consultancy, Mentoring

Transforming Businesses and Lives | Coaching, Mentoring & Training for Excellence

  • Facebook
  • Instagram
  • LinkedIn
  • Twitter

 

+44 (0)7788425688 | [email protected]

 

  • Home
    • Coaching News
    • Our Clients
    • About Us
      • Our Team
      • Our Scope
      • Our Approach
      • Social Value
  • People
  • Diversity
    • Artificial Intelligence, Interculturality and Diversity
    • Diversity: Interculturality
    • Diversity: Neuro Diversity
    • Diversity: Cognitive Diversity
      • Profile
    • Diversity: Gender and Sexual Diversity
    • Diversity: Colonialism, Class, Nationality, Ethnicity, Race and Beliefs
    • Diversity: Generational Diversity
    • Diversity: Intersectionality
      • Diversity
  • We Offer
    • Coach
    • Speak
    • Train
    • Consult
    • Wellness at Work
    • Psycho-social Adult Development
  • Profile
    • Behavioural Preference Profiling with C-me
    • Career Preference Profiling with Benchmark
    • C-me comparison to other profiling tools
  • Speak
  • Coach
  • Train
    • Signature Corprate Training, Longer courses and Retreats
    • Workshops and Short Courses
    • On-Line Courses
  • Consult
  • Español
  • Contact

06/07/2018 By Isla Baliszewska

Creating Your Own Village – making the right connections

Creating Your Own Village – making the right connections

Spanish Translation Here

Recent research has revealed there are two major contributors to a longer life.  These are:

[i type=”icon-ok” color=”icon-blue” bg=””]Close relationships – having a few people you can rely on.

[i type=”icon-ok” color=”icon-blue” bg=””]Social Integration – how much we interact with people during the day.

Golden Baby - Alyssa L. Miller CC

There is a village in Sardinia with one of the highest records for longevity. With its close knit streets, and everyone being near everyone else, people cannot help but interact.  Old people tend to live with their families, where there are children of all ages, some even in their 70’s.  Social interaction and integration are  elemental parts of life in this village.

Saying hello to your neighbour, to the person who serves you coffee, smiling to the supermarket checkout assistant, playing card games with friends or strangers can all make a difference, and you can do this anywhere. You don’t have to be in a Sardinian village. Or, of course, you can choose not to do these things… and potentially die younger.

Statistics indicate that women generally live longer than men. Part of this is attributed to the fact that women tend to bond more easily and will talk about difficult intimacies, more so than men.  Men tend to avoid ‘sensitive’ subjects and instead will bond on more generalised topics like football, or in places of mutual activity, the gym or the office meeting.  In the competitive world of business, men give most of their attention to their work and career progression, and often tend to lack the skills required to meet non business colleagues or to know what to talk to them about other than those ‘comfortable’ subjects – sports, politics, cars.  Of course this is a stereotype, however it is still very prevalent in our modern day society of equality.  Women are the ones who tend to share, talk, have close collaborative relationships, long lasting, trusted friends with whom they have those deep conversations about all sorts of ‘stuff’.  It’s all about connecting.

And then there is that other disassociative thing that we all do now. For the younger generations (and some of us older ones too), the evidence is that social media is no substitute for face to face encounters, that precious social interaction which releases oxytocin and cortisone and gives us a better chance of achieving that longer life.

Something to think about

Too many of us focus on short term work goals, and very of us few choose to decide what kind of life we want to live and to develop the personal goals to match until it’s far too late. How many times have you heard someone say, when asked why they do the job they do, something like “Well it just happened/ seemed like a good idea/ suited my skills / people said I should or would be good at it”?  How difficult it is for us to pin point when we made actual choices in our lives?  When do we think about the way our relationships and interactions impact on our choices and what we do?

What can we do?

[i type=”icon-ok” color=”icon-blue” bg=””]Check who around you is really there for you, without their own personal agenda and connect deeply with those who are.

[i type=”icon-ok” color=”icon-blue” bg=””]Be aware of how you are interacting – social media is all very well, as long as balanced with the healthier types of genuine face-to-face interaction.

[i type=”icon-ok” color=”icon-blue” bg=””]Ditch the detractors – those who always seem to have a reason why you shouldn’t be who you are, do what you want, make your own choices.

[i type=”icon-ok” color=”icon-blue” bg=””]Focus on your personal goals and your futures, not just on the immediate issues.  This will help you prepare the skills and give you the confidence needed for developing the right networks and making the right connections.

[i type=”icon-ok” color=”icon-blue” bg=””]Try some Developmental Coaching – an intentional process to increase awareness and perspective. By growing your awareness, focus, and perspective, you will become increasingly able to decide and meet your own goals and live the life you want to live.  This amalgam of life coaching, mentoring, executive coaching might be the first small step to a brighter well-connected future with your own great village.

20180620_115803[1]

David Rigby – July 2018 

David  has worked and lived in 22 countries, and has built good long term relationships and social face to face interactions in many of them. Arrange a face to face or Skype Development Coaching session to help you find your way forward to creating your own village.

Filed Under: coaching, Communication, Personal Development

11/06/2018 By Isla Baliszewska

When is a team not a team?

When is a team not a team?

 

A team is essentially a group of people working together.  Forming one can have challenges and a Team Wheel can help you build a great team.  But first, let’s explore more the concept of a team, and an effective team.

 

What does not make a collection of disparate individuals a team?  Possibly when…

[i type=”icon-ok” color=”icon-blue” bg=””]They work in the same room

[i type=”icon-ok” color=”icon-blue” bg=””]They are married, or in the same family

[i type=”icon-ok” color=”icon-blue” bg=””]They work for the same boss or company

[i type=”icon-ok” color=”icon-blue” bg=””]They live in or work in the same country or ethnic group.

 

What does make a team?  It is when:

[i type=”icon-ok” color=”icon-blue” bg=””]The group members are striving for the same objective/goal/ purpose

[i type=”icon-ok” color=”icon-blue” bg=””]Every member is working for the glory or benefit of the group not for their own individual gain

[i type=”icon-ok” color=”icon-blue” bg=””]Outside the team they are perceived as a team, and the praise and brickbats go to the whole team, not just the individuals

[i type=”icon-ok” color=”icon-blue” bg=””]Within the team, egos are subsumed and everyone helps everyone else for the greater good.

 

What makes some teams perform better than others?

If you want fast but questionable results build your team with identical views and ways of thinking – they will learn nothing from each other except to confirm prejudices

To get far better outcomes, have a team as diverse and different as possible.  Draw from all backgrounds, skills, talents, abilities, have a mix of  people and competencies to encourage innovation and positivity and to get optimum results.

 

The best. truly effective teams:

[i type=”icon-ok” color=”icon-blue” bg=””]Consist of individuals who think and communicate in different ways

[i type=”icon-ok” color=”icon-blue” bg=””]Allow freedom of interaction and sharing of ideas

[i type=”icon-ok” color=”icon-blue” bg=””]Are inclusive, trustful, open and collaborative

[i type=”icon-ok” color=”icon-blue” bg=””]Encourage individual and group growth

[i type=”icon-ok” color=”icon-blue” bg=””]Share a common purpose.

 

So how do you get the best thinking and communicating from your team?

Everyone is different: some people are more logical, others more emotional, some are more introvert, others more extravert. With these possible four combinations, and C-me Behavioural Preference Profiling Team Wheels, we use the language of colours to grow individual and group awareness and create more profitable interactions:

             Red

             Yellow

             Blue

             Green

All people have communication preferences in all four categories but one colour usually stands out.  An individual C-me report will give you a chart which something looks like this:

Graphs

The chart shows your preferences in two contexts, one where you usually operate on a day to day basis, and the other which would be your default under pressure or when you are not adapting to a context.

To make it easy to see how well your team is balanced we can develop a Team Wheel which shows how a team is balanced and can help identify weaknesses to be rectified during the next round of recruitment.  Each person’s place on the wheel is charted highlighting where strengths are and where there may be potential skills gaps.

Team Wheel crop

Great communication within a team is when:

[i type=”icon-ok” color=”icon-blue” bg=””]Everyone can learn a lot more by actively listening to what an individual has to say rather than always thinking about how they are going to impress.  Learning how to properly communicate in groups, whether to use written, spoken word, video, social media, email, knowing someone else’s preferences can grab or hold someone’s attention and lead to a productive communication experience.

[i type=”icon-ok” color=”icon-blue” bg=””]All individuals have preferences in both the way they like to receive communication and the way they like to give it. If you want to communicate effectively – i.e. be understood – then one way of addressing this is to communicate with your colleague in the way they prefer to be communicated with.  So for example. forget your preference for barking orders with no information, but instead recognise that others may prefer an ordered communication with lots of detail.

The C-me Team Wheel can give a good indication as to the pairs who will have the most difficulty communicating, allowing understanding of potential clashes and making it possible to explore ways to surmount these, using new found skills and different ways of interacting can give profoundly positive results

For more information about getting a Team Wheel to create your best team, email [email protected]

 

Filed Under: C-me Colour Profiling, Communication

30/05/2017 By Isla Baliszewska

Your Personal C-me Brand

Your Personal C-me Brand

Understanding Yourself and Your Personal Brand with

C-me Colour-Profiling

C-me

Everyone has a personal brand whether they like it or not.  You can use emotional intelligence techniques to help you decide who you want to be and you can try to become it.  You can craft the perfect personal brand on Facebook, LinkedIn, Instagram. And reflect yourself in the clothes you wear and the people you see.

But you cannot become just anyone you want to be.  Reality is you are what you are – you can tinker with who you are but ultimately you cannot change it.  So it is best to be comfortable with who you are rather than challenge it all the time.

So who are you?

PersonalBrand

C-me Colour Profiling can enable you to understand just who you are and how you flex and adapt. Starting with an on-line questionnaire you will get to understand whether you are a logical thinker or emotionally aware, whether you tend towards being introverted or extraverted, whether you like this or that, how you like to be communicated with, what your strengths are.  And you will be assigned your most predominant colour (red, yellow, green or blue) in a spectrum of preferences.

Interestingly when undergoing ‘games’ to become more aware you will typically assign yourself to one colour (this is who I am), and others will invariably assign you to another one (this is who they think you are – or this is the impression you give). You, and others, start to make set statements about yourself.

But wait! That isn’t what C-me is about.  C-me is much more sophisticated and insightful, helping you discover your personal preferences – how you tend to be, do and behave. YOU are a delightful mix of strengths, talents, abilities, that ebb and flow depending on your activity, the context, the social environment, your emotional state, and a lot of other variables. performance-management

As with emotional intelligence, which is about understanding yourself and also your relationship with others, colour profiling can help you understand yourself and explain why it’s easy to talk to some people but not with others.  Whoever you are its OK, but there are behaviours you can adopt and adapt to become more successful with others and others with you.

Your personal brand must be based on some semblance of reality otherwise you will never live it, and it is so difficult to live a perpetual lie.  C-me Colour profiling can help you understand how you really are, especially when life gets tough.  And it can help you develop your personal brand based on how you actually are as well as who you aspire to be.

 

David Rigby

June 2017

C-me Colour Profiling

Filed Under: Communication, People Development

25/04/2017 By Isla Baliszewska

What is Business English?

What is Business English?

EVRT Road Trip

What is Business English?

Where does it come from? What’s it for? What makes it different from non-business English?  Ways of communicating both verbal and written have developed over centuries, but the protocols have never changed faster than now. We need to be adequately equipped with the relevant knowledge and understanding of the business that we represent to adapt to its culture, customs, norms, and practices. Who we are and what we do will be clearly reflected in our oral and written interactions.

As the photo of the Electric Vehicle Road Trip in UAE shows – the world is fast changing and many will be left behind. And even legal practices need to balance between the future and the precedent.

Business communication is not just about writing letters

While it is important, it is but a small part of doing business.  Of course you need to be able to write business correspondence, whether letters, emails or texts.

Communication also embraces the world of oral business communication, be that face-to-face, phone or social media. Networking gives opportunities only if you know how to behave, engage people and negotiate. Building rapport and improving communication are key ways of getting and retaining business, and are different when dealing with British, American, or other genres where English is used.

One size does not fit all

As with all communication it’s not just following the learnt routine – you need to know your audience and tailor your communication to them.  One man’s business English is another man’s flippant communication by a young upstart not showing respect to his elders. Or some boring long winded diatribe for those brought up on instant messaging. The conflict between story telling and the inverted triangle means you have to consciously chose the approach to take.  Regardless of ethnicity, age, race or sex some people are more emotional, others more logical, some need lots of detail, some insist on hardly any.

Listening skills for business English As customers rightly expect omnichannel rather than multichannel it is a skill to balance between the curt and the long-winded. British English and American English have the same words which mean different things (some very rude). Indian English has a different vocabulary too.  See the typical reaction when a Brit is told ‘I will revert back to you’. Different cultures read differences nuances in identical sentences.

You might expect that ‘legal’ English is the same throughout the world. There is no international standard of easily understood terms. And the balance between being ‘legal’ and ‘understood’ is harder than ever.

This is why you need to work towards building rapport to create a lasting impact through your interactions, presentations, negotiations, meetings, networking, socialising, listening, speaking, writing and reading. Getting the protocol of correcting mistakes and holistic communication  in the global marketplace is essential  to succeed in the business arena and the wider economy.

For more information contact David Rigby on [email protected].

Filed Under: Communication, People Development, Soft Skills, Uncategorized

  • « Previous Page
  • 1
  • …
  • 6
  • 7
  • 8

Contact Info

+44 (0)7788 425688
[email protected]

Smart Coaching & Training Ltd, Reg No 08362126

  • Facebook
  • Instagram
  • LinkedIn
  • Substack
  • Twitter

Recent Featured Posts click on pic to see title and connect to article

They say it’s your birthday

How I discovered Meaning and Purpose

Social Media

We mostly post to David Rigby’s Linked In  and  Facebook

Instagram

My Intercultural Birthday https://www.smartcoachingtraining.com/they-say-its-your-birthday
Just the truth and said better than could and it needs saying over and over again
How I discovered Meaning and Purpose
How I discovered Meaning and Purpose

Facebook

Copyright © 2026 Smart Coaching & Training All Rights Reserved · Privacy Policy · Terms of Service · Privacy Settings