Smart Coaching and Training | Business Support, Consultancy, Mentoring

Transforming Businesses and Lives | Coaching, Mentoring & Training for Excellence

  • Facebook
  • Instagram
  • LinkedIn
  • Twitter

 

+44 (0)7788425688 | [email protected]

 

  • Home
    • Coaching News
    • Our Clients
    • About Us
      • Our Team
      • Our Scope
      • Our Approach
      • Social Value
  • People
  • Diversity
    • Artificial Intelligence, Interculturality and Diversity
    • Diversity: Interculturality
    • Diversity: Neuro Diversity
    • Diversity: Cognitive Diversity
      • Profile
    • Diversity: Gender and Sexual Diversity
    • Diversity: Colonialism, Class, Nationality, Ethnicity, Race and Beliefs
    • Diversity: Generational Diversity
    • Diversity: Intersectionality
      • Diversity
  • We Offer
    • Coach
    • Speak
    • Train
    • Consult
    • Wellness at Work
    • Psycho-social Adult Development
  • Profile
    • Behavioural Preference Profiling with C-me
    • Career Preference Profiling with Benchmark
    • C-me comparison to other profiling tools
  • Speak
  • Coach
  • Train
    • Signature Corprate Training, Longer courses and Retreats
    • Workshops and Short Courses
    • On-Line Courses
  • Consult
  • Español
  • Contact

16/09/2026 By David Rigby

Gathering community in Vic with HSD

Gathering community in Vic with HSD

I was lucky to attend the Human Systems Dynamics Gathering , organised by Smart Coaching & Training’s associate Miriam Bayes in the beautiful old town of Vic, north of Barcelona. This is what she had to say

Wise words from Miriam Bayes:


A few days after the #HSDGathering2026 in Vic, I’m still processing everything that happened over those three days.

People travelled from across the world to be here. They brought their questions, their experience, their curiosity, their challenges — and, most importantly, their willingness to share and connect.

And that is what made the Human Systems Dynamics Gathering what it was.

We talked about #complexity and #uncertainty
We explored Human Systems Dynamics models and methods
We heard different perspectives, challenged some of our assumptions, shared experiences from very different contexts and learned from each other

But what I will remember most is the #community.

The conversations that continued over coffee and meals
The connections — new and renewed
The generosity in sharing knowledge and experience
The questions we didn’t necessarily answer, but learned to hold differently
The laughter
The emotions

And the feeling of belonging that seemed to emerge as the days unfolded

Thank you to everyone who made the effort, took the time and invested the energy to come to Vic. Some of you travelled a very long way.

I know what it takes to step away from work, family and everyday responsibilities to spend three days together, and I am deeply grateful that you chose to do so

Thank you also to everyone who contributed — through a presentation, a conversation, a question, an Open Space session, a story, a photograph, a helping hand, or simply by being fully present

David Rigby and Miriam Bayes at HSD Gathering
Role Play: Town Mayor, Press and political candidates

Creating something rather special

Thank you also to everyone who contributed — through a presentation, a conversation, a question, an Open Space session, a story, a photograph, a helping hand, or simply by being fully present

And a very special thank you to all those who worked behind the scenes, before and during the Gathering, to turn an idea into these three very real days. There was a huge amount of largely invisible work involved, and this Gathering simply would not have happened without you

When we opened the Gathering, I said that we had created the space and the structure, but what those three days became was up to all of us

Looking back, I think we created something rather special

We have now returned to different countries, organisations, communities and lives. The Gathering is over, but I hope the conversations, relationships and learning continue — and that we take something of what we experienced in Vic into the systems we are part of.


Perhaps that is the real work now

Thank you for coming to Vic. Thank you for being part of it. And thank you for helping create the HSD Gathering 2026

The Human Systems Dynamics Gathering in Vic Barcelona Spain September 2026

From me: Sometimes it was intellectually challenging as I don’t know the HSD methodology but I followed well enough. Some presentations, some group work, tour of historic Vic and group dinners. All held in a beautiful Seminary with great accommodation. I suggest you go to the next one!

Smart Coaching & Training works with over 30 associates, in four continents speaking 14 languages. Most raised and working in a wide range of cultures and living in a different place than where they were born . See our associates here.

Many of our associates are or have been SIETAR members and past presidents . Read more

Many of our associates are specialists in Diversity, Interculturality and related topics Read more here and here.

Written by David Rigby © 2026 Smart Coaching & Training Ltd

Filed Under: Being Confident, C-me Colour Profiling, Career Development, Change Management, coaching, leadership, Management, Personal Development, You and Your Career Tagged With: Communication, diversity, Interculturality, intersectionality, intuitive, performing, profiling, safespace, Smart Coaching & Training

16/08/2026 By David Rigby

How to handle being invited to share food with foreigners

How to handle being invited to share food with foreigners

What’s the biggest insult you can give your foreign host when invited to share food at their home and in their country ? Bring your own food.

Guess who did that recently ?????


You are having your intercultural in-person meeting in your hosts’ location (or at least not yours) and your host invites you share food with them.


What do you do? Panic ? I trust not!

This is in recognition that your host trusts you enough to consider inviting you – so the only thing you can do is say “yes” to have any hope of securing the business or friendship you are hoping for .


It may be to some swanky restaurant, a local café, a pool party or, if you are particularly lucky it might be to the hosts’ home.


It is possible that there may be more than you and the host – could be your partner and/or host partner,

There also could be several other people. There could be people of different generations or religions. There could be people with same-sex partners There could be people who are neurodiverse . There could be the host’s boss or your boss. There may even be children

Try to discover who your companions are, and a possible dress code.

This will help you decide what to wear. You may choose to dress more modestly. It would probably not be wise to arrive in a suit and tie or tuxedo unless you are forewarned.

Neither would it be wise to arrive in the standard dress of your host. For example do not wear a thobe unless you are Muslim.

Dowdy conventional and boring suggests lack of confidence.

This is the menu and delicious food Trump declined to eat. Perhaps he would have been an embarassment with the chopsticks
What is hiding under that cover ? McDonalds?

At what time should you arrive?

Next question: what time should you arrive.

Some people are used to eating dinner at 5. Don’t be surprised if your host says arrive at 8 or 9 (or 10 in Spain). And if the invite is for 8 in the Netherlands , arrive at exactly 8 and in Spain certainly not before 8.30. And don’t expect to eat immediately. I recall a dinner at someone’s home in Jeddah for 10pm . We actually ate at 2.30 am as I was about to faint from starvation having ony eaten breakfast.

Knowing when to leave is also important. Do you leave your host to do the washing up?

At the SIETAR Gala dinner in Valencia in June 2026 Presenters and Guests made the effort to come from India, USA, Canada, Africa, Caribbean, UAE, South America as well as across Europe . 

If it’s lunch in the USA it’s 20 minutes around noon. In Spain its 2-3 hours starting at 2 or 3 pm.  .  I had to tell folks from the USA that they could not have pizza at noon in Alicante  because nowhere would be open.

And should you take a gift? .  In Europe and USA taking a bottle of wine is probably acceptable,  Taking food may be an insult to the chef.  In other places your gift may be taken away and never opened in your presence. 

The official pre-dinner photo in Abu Dhabi prior to a big consulting project in 2011. Notice men on the left, women on the right . Where am I?

Next is what do you talk about ?  

Depending where you are, you might get down to business but most probably you should not.  What about conversations about Politics, Sport, Sex ?  This is an opportunity for your host to get to know you better, and equally for you to get to know the host (and other guests) better .  If you just talk pleasantries all night you will get to know nothing, and you know you have to give some information to get knowledge back.   Knowing when to talk business is another article.

It is a sign of trust that your host had invited you to their home,  It’s also a sign of trust that you eat the food.   

In the old days you took someone to taste the food first on your behalf to demonstrate it wasn’t poison.  If that person didn’t drop dead you were probably safe.

Of course, if you are President you can be invited by another leader to eat in their country and refuse the fabulous food on offer and instead take your own.  

It’s a great insult and of course that meeting resulted in zero achievement.

We discuss food in a subsequent article

Smart Coaching & Training works with over 30 associates, in four continents speaking 14 languages. Most raised and working in a wide range of cultures and living in a different place than where they were born . See our associates here.

Many of our associates are or have been SIETAR members and past presidents . Read more

Many of our associates are specialists in Diversity, Interculturality and related topics Read more here and here.

Written by David Rigby © 2026 Smart Coaching & Training Ltd

Filed Under: Being Confident, C-me Colour Profiling, Career Development, Change Management, coaching, leadership, Management, Personal Development, You and Your Career Tagged With: Communication, diversity, Interculturality, intersectionality, intuitive, performing, profiling, safespace, Smart Coaching & Training

01/07/2026 By David Rigby

Papa had a rolling schedule: Sietar Valencia International Congress June 2026

Papa had a rolling schedule: Sietar Valencia International Congress June 2026

When I suggested the above title for the song at the finale no-one knew the original song “Papa was a rolling stone” by the Temptations in 1972. So it was rejected by the non-English interculturalists and those under 60 .


Organised by Papa Baba Ndong, despite Sietar, and having his lap-top stolen the day before the Congress was a total success because everyone who attended had the good will to make it so.

“You never knew what would be happening next – but you could trust it would always be good” – and there are a lot of lessons to be absorbed from Global South as to how to run such an event

Apart from presentations Papa managed to fit  in four musical events, three art shows,  and, for strangers to Valencia, visits, events and dinners in iconic places. 

Because of his connections I believe he negotiated the venues at the Universitat Politècnica de València, for free and that required some flexibility as places got occupied by paying events.  Similarly there was an adjacent university café and restaurant open during normal work days but not on public holidays and Saturdays – requiring last minute improvisation skills all competently carried out.

The decision to merge four streams into one was the right one, instigated by our friends from Netherlands who are used to order, but coped well with the very flexible timing.

As marketed the event was in three languages: English, French and Spanish.  For those who attended my presentation “How to include all your Diverse Audience” I stressed the importance of putting a lot of the words actually on the slides to help those who were fluent in that language gain more understanding .   And certainly for me, those who put the words  in the slides helped my understanding of the French and the Spanish .

SIETAR International Congress Valencia June 26
David Rigby’s prrsentation “Inclusing ALL your audience”

Professional Presentations – but not always: Each participant feels seen, heard, valued, and engaged

I have not attended many ‘academic events’ but my recollection  of professors just sitting or standing just reading out their notes in whatever language they chose, might go down well in a classroom (though it shouldn’t), but it is totally unacceptable and unprofessional at a multilingual Congress.  Those presenters need to be told. But it rekky was the exception. The professioals know better.

Presenters and Guests made the effort to come from India, USA, Canada, Africa, Caribbean, UAE, South America as well as across Europe .  And in addition  there were on-line presentations from India and Africa .   

So, there were presentations addressing topics from many perspectives, viewpoints and the many countries of origin.  You would have had to be there to appreciate the sheer width and dept of content. 

We finished with a specially created song on Suno to show our appreciation of all the effort by Papa Baba and team to make the event the  total success which is was .

A key feature of an event with such flexibility is to trust that it will all work out in the in. I had that trust and it always worked out.

SIETAR Valencia España International Congress 2026 Across Difference, Old Questions and New Tools: Interculturality, AI, and Shared Futures

Smart Coaching & Training works with over 30 associates, in four continents speaking 14 languages. Most raised and working in a wide range of cultures and living in a different place than where they were born . See our associates here.

Many of our associates are or have been SIETAR members and past presidents . Read more

Many of our associates are specialists in Diversity, Interculturality and related topics Read more here and here.

Written by David Rigby © 2026 Smart Coaching & Training Ltd

Filed Under: Being Confident, C-me Colour Profiling, Career Development, Change Management, coaching, leadership, Management, Personal Development, You and Your Career Tagged With: Communication, diversity, Interculturality, intersectionality, intuitive, performing, profiling, safespace, Smart Coaching & Training

19/06/2026 By David Rigby

Including All Your Diverse Audience

Including All Your Diverse Audience

Inclusion is not an outcome—it is a design choice. From the accreditation badge to the keynote stage, every element of a congress can either create barriers or build bridges.
Excited to see David Rigby in his presentation “Including All your Diverse Audience”, helping us rethink how we engage diverse audiences in meaningful and practical ways

This is a LinkedIn Post from Papa Baba Ndong

Designing an Accreditation Concept: When a Badge Becomes a Bridge

What if a conference accreditation could do more than identify a participant?

What if it could tell a story, facilitate connections, promote inclusion, and spark intercultural dialogue before the first session even begins?

For the SIETAR VALENCIA ESPAÑA International CONGRESS 2026, we are reimagining accreditation as an experience design tool—one that reflects the diversity, expertise, languages, and identities that make our global community unique.

Each accreditation is designed not only to recognize the participant but also to encourage meaningful interaction across cultures, professions, generations, and disciplines.

A wonderful example is our featured speaker David Rigby (United Kingdom).

Badge of Accreditation as a Speaker https://sietarvalencia.org/sietar-valencia-spain/
Car Karaoke with Papa Baba Ndong (not quite!)

Every participant feels seen, heard, valued, and engaged

David’s presentation, “Including All Your Diverse Audience,” explores how we can create learning and communication environments where every participant feels seen, heard, valued, and engaged.

His contribution perfectly embodies the philosophy behind our accreditation concept:

* Recognition before conversation.
* Inclusion before participation.
* Connection before collaboration.

In a multilingual congress bringing together participants from around the world, visibility matters.
Language matters. Belonging matters.

That is why every accreditation becomes more than a badge—it becomes a gateway to intercultural understanding.

As we prepare to welcome delegates to #Valencia, we continue to ask ourselves:

How can every element of a congress become an opportunity for inclusion?

David Rigby‘s session offers practical answers to that question.

Join us in #Valencia for a truly international and multilingual experience where interculturality, innovation, AI, and human connection meet.

SIETAR Valencia España International Congress 2026 Across Difference, Old Questions and New Tools: Interculturality, AI, and Shared Futures

SIETAR Intercultural Congress

SIETAR 25-27 June Valencia Spain / see more and book here https://sietarvalencia.org/sietar-valencia-spain/


– SIETAR 25-27 June Valencia Spain


Smart Coaching & Training works with over 30 associates, in four continents speaking 14 languages. Most raised and working in a wide range of cultures and living in a different place than where they were born . See our associates here.

Many of our associates are or have been SIETAR members and past presidents . Read more

Many of our associates are specialists in Diversity , Interculturality and related topics Read more here and here.

Written by David Rigby © 2026 Smart Coaching & Training Ltd

Filed Under: Being Confident, C-me Colour Profiling, Career Development, Change Management, coaching, leadership, Management, Personal Development, You and Your Career Tagged With: Communication, diversity, Interculturality, intersectionality, intuitive, performing, profiling, safespace, Smart Coaching & Training

09/05/2026 By David Rigby

They say it’s your birthday

They say it’s your birthday

It was my birthday recently.  And I organised two small celebrations in the two places I seem to live in these days.

The first

So, my partner asked me where I would like to go to dinner on my actual birthday.  I suggested a restaurant recently recommended on a Podcast series by TV presenter Michael Portillo.

Michael Portillo has Spanish heritage (and name) and is famous in the UK for losing a safe seat as a British MP, after which he made endless excellent  and well reputed documentary series about Railways initially in UK then the rest of the world. In other words he knows what he is doing.

The fish restaurant is actually located in the fish market on the edge of Madrid and doesn’t get passing trade.  Starting with the wrong wine choice, which pretended to be Clarete and wasn’t really – too much like Rose . After sharing  Huelva white shrimp and a huge Turbot and turning down everything except a small desert and coffee the bill arrived.

We both looked at it, not really shocked.  And waited for each other to pay.  In UK you get taken out for your birthday. In Spain you take others out for your birthday.  Being in Spain and with a Spaniard there was only one option – to reduce my bank balance.

Posh in Madrid
Local in Altea

The Second

The event Four days later: In Altea ( a seaside town regarded as the Spanish Santorini) I gathered up eight chums of five nationalities and went to the best and oldest Paella restaurant on the sea front. An old favourite for celebrating my birthday mainly with the same people, for many years  and sharing the same three paellas-for-two as last time. Then, off to another café for coffee as a good friend is a waiter there.  And this time it was great to be taken out by the British majority.  Presents ranging from a box of cereal, a tin of anchovies, a challenging book, and a bottle of Cava. – all special according to the nationality of the giver.

Both events we great in their own ways. The adventure of the posh Madrid restaurant and the familiar Paella.  And the best factor – knowing the intercultural pleasures as well as pitfalls– celebrating with people you love to be with.

Happy Birthday to me!

Feliz cumpleaños a mí

SIETAR Intercultural Congress Valencia 25 June

SIETAR Valencia Congress in June 2026


David, Samar and other SCT associates will be presenting at the SIETAR Valencia Congress 25-27 June 2026

https://sietarvalencia.org/sietar-valencia-spain/
SIETAR Valencia Congress in June 2026


Smart Coaching & Training works with over 30 associates, in four continents speaking 14 languages. Most raised and working in a wide range of cultures and living in a different place than where they were born . See our associates here.

Many of our associates learned how to speak via Toastmasters and Professional Speakers Association Read more

Many of our associates are specialists in Diversity , Interculturality and related topics Read more here and here.

Written by David Rigby © 2026 Smart Coaching & Training Ltd

Filed Under: Being Confident, C-me Colour Profiling, Career Development, Change Management, coaching, leadership, Management, Personal Development, You and Your Career Tagged With: Communication, diversity, Interculturality, intersectionality, intuitive, performing, profiling, safespace, Smart Coaching & Training

  • 1
  • 2
  • 3
  • …
  • 5
  • Next Page »

Contact Info

+44 (0)7788 425688
[email protected]

Smart Coaching & Training Ltd, Reg No 08362126

  • Facebook
  • Instagram
  • LinkedIn
  • Substack
  • Twitter

Recent Featured Posts click on pic to see title and connect to article

Gathering community in Vic with HSD

How to handle being invited to share food with foreigners

Social Media

We mostly post to David Rigby’s Linked In  and  Facebook

Instagram

Gathering community in Vic with HSD
Gathering community in Vic with HSD
Today we were on a beach where dogs are not permitted.
How to handle being invited to share food with foreigners

Facebook

Copyright © 2026 Smart Coaching & Training All Rights Reserved · Privacy Policy · Terms of Service · Privacy Settings