‘Diverse expertise is great if the goal is innovative ‘out of the box’ ideas, but if you need timely, usable ideas, you may want a more focused, uniform team’” posted in WORK journal, one of the Chartered Institute of Personnel and Development’s publications. Is this one of the reasons UK is so behind in innovation and productivity ? All these recent conversations were guaranteed to make the course generic, the trainer’s life difficult and the trainees’ experience potentially irrelevant.