Smart Coaching and Training | Business Support, Consultancy, Mentoring

Transforming Businesses and Lives | Coaching, Mentoring & Training for Excellence

  • Facebook
  • Instagram
  • LinkedIn
  • Twitter

 

+44 (0)7788425688 | [email protected]

 

  • Home
    • Coaching News
    • Our Clients
    • About Us
      • Our Team
      • Our Scope
      • Our Approach
      • Social Value
  • People
  • Diversity
    • Artificial Intelligence, Interculturality and Diversity
    • Diversity: Interculturality
    • Diversity: Neuro Diversity
    • Diversity: Cognitive Diversity
      • Profile
    • Diversity: Gender and Sexual Diversity
    • Diversity: Colonialism, Class, Nationality, Ethnicity, Race and Beliefs
    • Diversity: Generational Diversity
    • Diversity: Intersectionality
      • Diversity
  • We Offer
    • Coach
    • Speak
    • Train
    • Consult
    • Wellness at Work
    • Psycho-social Adult Development
  • Profile
    • Behavioural Preference Profiling with C-me
    • Career Preference Profiling with Benchmark
    • C-me comparison to other profiling tools
  • Speak
  • Coach
  • Train
    • Signature Corprate Training, Longer courses and Retreats
    • Workshops and Short Courses
    • On-Line Courses
  • Consult
  • Español
  • Contact

05/12/2025 By David Rigby

People and Purpose : Insights Beyond Borders Dec 18 Podcast with David Rigby

People and Purpose : Insights Beyond Borders Dec 18 Podcast with David Rigby

On the next podcast episode, December 18, David Rigby gets real about one of the challenges of HR. He highlights why true inclusion must go far beyond the ‘big five’ categories:
“What needs to be ramped up is inclusion, inclusion across different backgrounds, classes, educational aspirations. This is how you build a truly successful, diverse team,” says David.
Inclusion means everyone has a voice – and that voice matters. It shows in practice how people are treated every day. If you believe strong culture and human-centered leadership drive real performance, you’ll want to watch the full episode on LinkedIn Live, click on ‘Attend’ and mark your calendar now:🔔https://lnkd.in/dQSjHmwf

People and Purpose December 18

The Malaga Conferences

On the big stage
On the big stage

Just back from the Professional Speakers Association (Spain) Convention and the Diversity and Innovation Conference in Benalmadina Malaga. It was a pleasure to present at both.

” Enjoyed your session! You were absolutely in your element – dancing, singing and also educating us on being inclusive.” Remi Margaret Nwando Aiyela “I love how you bring your whole self to everything you do” Silvia Gutiérrez Gradillas “It so much passion for what you talk about, that’s for sure!!” Clair Boscq Professional Speakers Association Convention and Diversity & Innovation Conference Malaga November 2025


At PSA I talked about “Inclusion is the future”. with colleagues
Marta Pardo 🎤 🇪🇸 🇫🇷 🇺🇸 Alastair Greener FPSA Andrew Bryant, CSP JC Duran • Claire Boscq CSP , Customer eXperience Energizer Oliver Watson Rhythm • David Rigby • Eugene Seah • Grant ‘Upbeat’ Bosnick – Leadership Enabler, CSP • Michelle Mills-Porter The People Reader • Mike Handcock • Susana Serrano-Davey • Azadeh Yaraghi • Josie Pont- Female ChangeMakers Beth Sherman and hosted by Ben Ivey
At D&I I talked about Cognitive Diversity enabling Transculturality with The onsite speakers: include Fons Trompenaars, Anna Zelno, Barbara E. Prendota Silvia Gutiérrez Gradillas Magda Stega Piotr Pluta, Vince Stevenson Trainer of Trainers and Executive Speech Coach, Vincent MERK, Andy Pring ,Dr. Barbara Covarrubias Venegas and Alejandro Pastor
It was an honour to present with such luminaries and learn from them both content and style and add them to my friendsApart from a great excuse to spend a week in Malaga, I enjoy these conferences because it’s a chance to meet face-to-face all those people you have spoken to in Zoom as well as those you don’t know yet. And the way to get some new friends and maybe requested to do some work is to turn up. And it’s great fun too!

Smart Coaching & Training works with over 30 associates, in four continents speaking 14 languages. Most raised and working in a wide range of cultures and living in a different place than where they were born . See our associates here.

Many of our associates learned how to speak via Toastmasters and Professional Speakers Association Read more

Many of our associates are specialists in Diversity , Interculturality and related topics Read more here and here.

Written by David Rigby © 2025 Smart Coaching & Training Ltd

Filed Under: Being Confident, C-me Colour Profiling, Career Development, Change Management, coaching, leadership, Management, Personal Development, You and Your Career Tagged With: Communication, diversity, Interculturality, intersectionality, intuitive, performing, profiling, safespace, Smart Coaching & Training

29/10/2025 By David Rigby

Malaga: November Events: Diversity & Innovation and Professional Speakers Association

Malaga: November Events:  Diversity & Innovation and Professional Speakers Association

Conferences in Malaga

David Rigby will present at two conferences in Malaga in November 2025
 

Join me, David Rigby, at these two events in Malaga in November 

Diversity & Innovation Conference 

Benalmádena Malaga November 20-22
See more details (and below) and reserve your place here 

Professional Speakers Association (Spain) Convention 

Malaga November 29
See more details (and below) and reserve your place here

Diversity & Innovation Conference

I am excited to join an incredible lineup of international speakers at the Diversity & Innovation Hybrid Conference in Benalmádena, Malaga on 21-22 November 2025, hosted by Diversity & Innovation Academy . I presented remotely at the previous one in Poland in May and I am pleased to be presenting in person this time.

I’ll be delivering a talk called, “Cognitive Inclusion: Building transculturality on individual communication strengths” About understanding the way you and others communicate is common regardless of culture, so it can be used to develop transculturality.

Our onsite speakers: Fons Trompenaars, Maya Middlemiss, Anna Zelno, Barbara E. Prendota, Anna Jakielaszek, Silvia Gutiérrez Gradillas, Magda Stega, Jacek Skyski S., Diana Bohorquez Ballesteros, Tabita Luis, Bernd Gibson, Piotr Pluta, Vince Stevenson Trainer of Trainers and Executive Speech Coach, Vincent MERK, Andy Pring, George Simons, Lina Klemkaite, Andrea Martínez Celis, PhD, David Rigby, Barbara Covarrubias Venegas, Kelly Cuesta, Alejandro Pastor Lara


The online speakers are: Mohamed El Amrani, Marta García-Valenzuela, Francisco Gallego, Evelien Verschroeven, Bjørn Z. Ekelund, Ridha Mejri, Frauke Lehmann, Dr. Michele Angeline V., Constantina Rokos, Livingstone Thompson, PhD, Aminata Soucko, Amy Mortensen, Jane Jihye Kim, Peter Mousaferiadis, Amna Ben Amara, Csaba Toth, Fathima Beckmann, Matthew Hill – Corporate Presentation Trainer, Mirka Molnar Lachka, George Simons, Ilaria Mundula 伊兰

See you there – on line or in person

PSA Spain Convention

The future is Inclusion
Speakers at the PSA Convention
On the big stage

Building transculturality on individual communication strengths
with Fons Trompenaars – keynote speaker
Just a few of the speakers at the D&I conference

PSA Spain Convention

I am excited to join an incredible lineup of international speakers at the Professional Speakers Association of Spain yearly conference in Málaga on November 29, 2025. Hosted by Professional Speakers Association of Spain , a proud member of the Global Speakers Federation, this event celebrates diversity, innovation, and leadership in the world of professional speaking.

I’ll be delivering a talk called, “Inclusion is the future”. A reminder to consider your audience, who will have different ways of thinking, different ways of learning, different cultures, different beliefs – all the things you cannot see just by looking at the audience. Who are you positively including in your speech and who have you have excluded because you never considered it ?

If you’re serious about the business of speaking, come see my talk, along with game-changing talks and workshops from:

Marta Pardo 🎤 🇪🇸 🇫🇷 🇺🇸 • Andrew Bryant, CSP • JC Duran • Claire Boscq , Customer eXperience Energizer • Oliver Watson Rhythm • David Rigby • Eugene Seah • Grant ‘Upbeat’ Bosnick – Leadership Enabler, CSP” • Michelle Mills-Porter The People Reader • Mike Handcock • Susana Serrano-Davey • Azadeh Yaraghi • Roger Soreque • Josie Pont- Female ChangeMakers and hosted by Beth Sherman

See you there!

Why am I going to these events ?

Apart from a great excuse to spend a week in Malaga, I enjoy these conferences because it’s a chance to meet face-to-face all those people you have spoken to in Zoom as well as those you don’t know yet. And the way to get some new friends and maybe requested to do some work is to turn up. And it’s great fun too!

Smart Coaching & Training works with over 30 associates, in four continents speaking 14 languages. Most raised and working in a wide range of cultures and living in a different place than where they were born . See our associates here.

Many of our associates learned how to speak via Toastmasters and Professional Speakers Association Read more

Many of our associates are specialists in Diversity , Interculturality and related topics Read more here and here.

Written by David Rigby © 2025 Smart Coaching & Training Ltd

Filed Under: Being Confident, C-me Colour Profiling, Career Development, Change Management, coaching, leadership, Management, Personal Development, You and Your Career Tagged With: Communication, diversity, Interculturality, intersectionality, intuitive, performing, profiling, safespace, Smart Coaching & Training

01/08/2018 By Isla Baliszewska

Do we need a Nudge?

Do we need a Nudge?

 

Everyone has those moments when they really wish they had made a different decision…or actually just done something they perhaps should have.

Welcome Nudge Theory, which is about making it easier for people to make decisions which are in their best interest.  Thank you Richard Thaler and Cass Sunstein for the book ‘Nudge’, published in 2008. And well done Richard Thaler for winning the Nobel Prize for Economics in 2017.

Nudge Theory Most of us think of a nudge as a little prompt needed to get something done. Which it is, and those nudges can be the difference between something happening and nothing happening. Coming from behavioural economics, Nudge Theory takes this further, considering important biases in human decision-making and positing ways to help people make decisions that would benefit them.

“By knowing how people think, we can make it easier for them to choose what is best for them, their families and society.” wrote Richard Thaler and Cass Sunstein, authors of ‘Nudge: Improving Decisions about Health, Wealth and Happiness.

Simple example: on the assumption that most people want to be healthier but for many reasons (lack of willpower, lack of availability of healthy foods, sweets at the check-out), they stay unhealthy. The nudge here would be to fill the shops with only healthy products, improve food labelling to provide health information, replace the check out sweets with fruit and nuts. The objective – to encourage shoppers to make healthier choices.

Or, you want to go running every day but you can’t be bothered. Just put your trainers where your feet will hit the floor when you swing them out of bed. Your thought process is more likely to veer from procrastination to action.

Nudge Theory has become popular with politicians and policy makers as it touches on important biases in our decision-making processes. From a societal perspective, if you can encourage a whole bunch of people to engage in behaviours that improve society, that sounds like a good idea.

David Cameron’s Behavioural Insights team used the Nudge Theory concept when adding an invitation to join the organ donor register when people were renewing their car tax. This little nudge resulted in a massive increase in people joining the register. Barack Obama had Cass Sunstein as an adviser on his team with the goal of bringing the US Government “into the 21st century in a wide range of ways”.  One of these was to try and increase the honesty of quarterly sales reports submitted by providers of goods and services to the Federal Government. By adding a brief prompt at the top of the online form, more accurate information was submitted leading to a reported $1.59 million increase in fees in one quarter, supposedly reflecting more honesty in sales figures. All good news for society as a whole.

But what about nudging to help us as individuals? Nudge Theory demonstrates that using quite simple prompts and techniques can bring a subtle change in our responses. It can push us into taking action rather than not doing anything. But, and here’s the interesting part, it won’t work if we think we are being told what to do.  So those policy making examples needed to be suggestive and inviting rather than perjorative.

Nudging behaviour

For our own personal nudges to work we need to feel ownership of them, and to find things that are easy to do. Here are our Nudging Tips:

[i type=”icon-ok” color=”icon-blue” bg=””]Make it simple – so you don’t have to think before doing

[i type=”icon-ok” color=”icon-blue” bg=””]When setting your nudge try thinking of the pain/negative that you will be moving away from

[i type=”icon-ok” color=”icon-blue” bg=””]Don’t expect it to last forever – renew your nudges by introducing different ones

[i type=”icon-ok” color=”icon-blue” bg=””]Use reminders – pop post-it notes in the places where you want the behaviour change to happen. Or send yourself a morning email reminder.

[i type=”icon-ok” color=”icon-blue” bg=””]Give yourself a reward once you have ‘done’ the new nudged behaviour or task a set number of times.

[i type=”icon-ok” color=”icon-blue” bg=””]Share the nudge – tap into the power of peer pressure to make the nudge work for you.

To explore how to set your own nudges and what changes you want these  nudges to make in your life, how about your first simple step being to get in touch with us – you’d be surprised what you might be able to do!

Isla Baliszewska – [email protected]

Filed Under: Change Management, Decisions, Personal Development

04/07/2016 By Isla Baliszewska

An interview with David Rigby

An interview with David Rigby

Career Development Day
David Rigby

David Rigby has been working in the business transformation and change management sector for many years and is currently providing training in the UK and UAE.

Business Transformation is a change management strategy which aims to align the people and it’s a strategy that must be practiced by each and every organization. The process was first initiated by IT companies to re-brand their consultancy processes in order to sell integrated information systems more effectively. Now, business transformation have innovated into a holistic process across the business implicating that this an effective strategic process to stay profitable and competitive

In conjunction to Marcus Evans Business Transformation & Corporate Strategy Training that will take place on 28th & 29th August 2016, we spoke to our highly experienced trainer, David Rigby, Founding Director of Smart Coaching and Training (SCT) in United Kingdom and Middle East.

Read the full interview with David.

Filed Under: Change Management

  • « Previous Page
  • 1
  • 2
  • 3

Contact Info

+44 (0)7788 425688
[email protected]

Smart Coaching & Training Ltd, Reg No 08362126

  • Facebook
  • Instagram
  • LinkedIn
  • Substack
  • Twitter

Recent Featured Posts click on pic to see title and connect to article

Papa had a rolling schedule: Sietar Valencia International Congress June 2026

Including All Your Diverse Audience

Social Media

We mostly post to David Rigby’s Linked In  and  Facebook

Instagram

Papa had a rolling schedule:
Papa had a rolling schedule:
Including All Your Diverse Audience
Including All Your Diverse Audience https://www.smartcoachingtraining.com/including-all-your-diverse-audience

Facebook

Copyright © 2026 Smart Coaching & Training All Rights Reserved · Privacy Policy · Terms of Service · Privacy Settings