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27/03/2026 By David Rigby

Finally: New rebels in Music

Finally: New rebels in Music

when youth rebellion took music away from the staid BBC

At the start of the 1960s , at least in the UK, popular music was in a pretty bad way. It was controlled by the marketing men and the young stars had do what they were told. Some rebellious music had started such as skiffle and The Twist.  There was no legal alternative to the BBC whose policy was to ignore such trends.  Light entertainment and big comedy shows such as ‘Round The Horne’ would often feature two musical breaks because the audience couldn’t concentrate for long.  Typically one would be a brassy song from a Musical or Standard, and the the other would feature some trio trying to turn a traditional song into jazz.  Radio Luxembourg and illegal offshore pirate radio would play the then emerging challenges to the BBC who finally introduced Pop radio in 1967.  

Until 1962 most popular music was catchy little tunes or big ballads all adhering to the same safe formula with an orchestra of ex World War 2 marching traditions.  Then there was the scramble to sign up any four people who could get together and form a group. And hence the British Invasion which challenged the status quo in the USA.

RAYE whose new music may contain hope
As at summer 2025, Music today, especially in USA is in the same position today. Identical  tunes by identical singers sticking to the same formulas as the 1980s. Only this time written by 17 writers or ChatGPT.  The mavericks have been British, Amy Winehouse and Adele being the classic examples. They would never have been home grown from the USA.
If you go into any café, restaurant or bar today they are playing music from 1960s, 70s, 80s and occasionally the 90s .  It would be unimaginable to have gone into a café in the 1960s and listened to the songs of 1910 and 1920.

Bad Bunny, Olivia Dean and RAYE

The Beatles in 1962

In the mid sixties music crossed over from having white people making sanitised versions of black music to the real thing , with Motown leading the way.  It has now become segregated again.  

Personally I still collect Cds (I got rid of the Vinyl years ago), though I think I only have two which were recorded this century.  And listen to new streamed music from Sabrina Carpenter, Taylor Swift and the slightly more original Chapelle Roan  and its totally derivative and safe (except for the provocative videos). Bring on Bad Bunny, at least it’s got some fire in it’s belly.  And find some new folks as original as the Beatles came to be.

Postcript: This article was written in summer 2025.  A lot has happened since then, at least for me: America is still loving the droning from  Lana Del Rey and Billie Eillish but elsewhere there is magic from Rosalia, Olivia Dean and above all RAYE. All these have rebelled against the management, particularly RAYE whose new album released on 27th of March got a 5 star review. It will become the third CD I have bought with music actually recorded in this century and like Rosalia cannot be considered as easy listening .  If you listen you too will have the challenge of which of her songs to practice for karaoke (answer none- they are all impossible). Where the music contains hope, and success comes to those strong enough not to follow their advisors requirement for safety.

Smart Coaching & Training associates are all rebels. They have carved their individual ways to the top by the force of their own convictions and personalities. Not being corporate means they are best position to challenge and advise the corporate,

Smart Coaching & Training works with over 30 associates, in four continents speaking 14 languages. Most raised and working in a wide range of cultures and living in a different place than where they were born . See our associates here.

Many of our associates are specialists in Diversity , Interculturality and related topics Read more here and here.

Written by David Rigby © 2026 Smart Coaching & Training Ltd

Filed Under: Being Confident, Change Management, coaching, Cognitive Bias, Emotional Intelligence, Global teams, Interculturality, leadership, Management, Managing Change, Mentoring, Personal Development, You and Your Career Tagged With: Communication, diversity, Interculturality, intersectionality, intuitive, performing, profiling, safespace, Smart Coaching & Training

13/03/2026 By David Rigby

Watch, Read and Live Interculturality with Samar

Watch, Read and Live Interculturality with Samar

Authenticity is key to creating memorable experiences

Marhaba! Welcome our new associate Samar Karam see her details here. Read her article about AI below.

Her ‘Culture Capsule’ podcast on Tue, Mar 17, 2026, 8:00 AM CET features experts and thought leaders from around the world and each episode explores a unique cultural layer that helps you simplify and understand life in the UAE.

“In this episode of ‘Culture Capsule’, I welcome global business leader Julio Cesar Do Monte, a true international executive whose career has taken him across six countries and four continents. Julio currently serves as the Area Vice President Russia, Africa, Middle East and Turkey (RAMET) at Kenvue based in Dubai. Based on his impressive track record in leading multinational companies such as Kenvue, Johnson & Johnson, Boehringer Ingelheim, Unilever, and Danone in complex markets across the Middle East, Russia, Africa, and Turkey, Julio shares what it means to lead in multicultural environments where culture, communication, and adaptability shape success.

Culture Capsule is for expats, visitors, and curious thinkers, anyone who wants to understand the UAE beyond assumptions. Tune in, please click here for full details on how to Attend or on ‘Attend’ in order to be notified when we go live! It will be recorded

Tuesday 17th March 8AM CET or watch the recording
Our conversation explores:

• Life as a global expatriate and how constant relocation shapes perspective
• How international careers impact family life and identity
• Navigating culture shock
• Building trust through human-centered leadership and daily connection with teams
• Supporting employee mental health, resilience, and well-being in challenging times
• How AI tools are transforming productivity and the future of work
• Leading through uncertainty, with lessons inspired by leadership approaches in the UAE

Artificial Intelligence as used in Middle East

A recent LinkedIn posting by Samar Karam

Samar Karam communicating with her fans (the world)

I thought I knew the strategy well enough. Working daily with culture, communication, and expats in the Arab world, I assumed that most AI platforms were more or less smart and equally helpful, interchangeable. I thought that I did my homework!
I was wrong.
If you work, live, visit, or lead in the Arab world, and you still think AI tools are culturally neutral, it’s time to think again. Or let me help with this article.

Why Cultural Intelligence Matters More Than “Smart AI” in the UAE?

In my work with expats, leaders, and relocating families in the UAE, I have learned one simple truth:

Communication fails here, not because people lack talent, but because cultural signals are missed.

That is why I paid close attention, perhaps later than I should have as a professional, to what kind of leadership AI is offering in my Arab world. When the UAE’s Office for Artificial Intelligence introduced the AI in the Ring Index, I did not initially pause to see it for what it truly was: not a technology ranking, but a reflection of cultural intelligence. At the time, I treated most AI platforms as a new tool with a strategy and maybe a threat.

Only recently through patience, research, careful observation, and conversations with trusted peers working in cultural intelligence—did my perspective sharpen. It became clear that not all AI systems lead to equal results when it comes to culture in the Arab world, and that distinction matters deeply in real professional and human contexts.

A Different Kind of Benchmark—and Why It Matters

Unlike typical AI benchmarks that focus on IQ-style problem solving or coding ability, the AI in the Ring Index asked a far more relevant question for life and work in the UAE: an an AI understand Emirati identity, values, and social reality well enough to communicate without causing friction?

To explore this, more than 400 culturally focused questions were designed, generating around 5,200 responses from 11 leading AI models. Model names were deliberately hidden so Emirati evaluators could assess the responses without brand bias—a practice very familiar to those of us who work in cultural assessment.

What Was Actually Measured (And Why Expats Should Care)

Emirati cultural experts evaluated the AI responses across seven deeply human dimensions:

  • Historical and national context
  • Creative and poetic expression
  • Emirati Arabic and dialect use
  • Cultural symbols and shared meanings
  • Social norms and etiquette
  • Social and religious sensitivity
  • Emirati values and ethics

In addition, a custom red-teaming approach pushed models into awkward, sensitive, or ambiguous cultural situations, the very moments where expats and organizations tend to struggle most. Outputs were monitored for bias, misunderstanding, overconfidence, or subtle disrespect. As a cultural trainer, I recognized this immediately: this is exactly how cultural competence is tested in real life.

Why This Matters for Expat Professionals and HR Leaders

For expats working in the UAE, especially in HR, leadership, relocation, and people-facing roles, cultural accuracy matters more than creativity or speed.

When drafting:

  • Arabic-facing emails
  • Ramadan or national occasion messages
  • Policy explanations
  • Leadership communication

The cost of language that is “almost right” can be high.

This is where Gemini emerges as a reliable reference point—not because it is perfect, but because it has been explicitly tested against Emirati cultural expectations. For many expats, Gemini functions best as a cultural calibration tool: “Is this how this would land locally?”

Why Emiratis Working With Expats Can Use ChatGPT Effectively

On the other hand, Emiratis and culturally fluent professionals working with expats often need something different:

  • Explanation
  • Reframing
  • Creative translation between worlds
  • Strategy and structure, often in English

Here, ChatGPT becomes extremely effective because cultural fluency already exists on the human side. The AI supports thinking and articulation it does not replace cultural judgment.

This distinction matters.

Gemini vs. ChatGPT in the Arab World: A Practical View

A clear pattern is emerging across the region: Gemini is becoming the stronger choice for Arabic-heavy and Google-centric workflows, while ChatGPT remains ahead in ecosystem breadth, integrations, and certain creative tasks

For HR, relocation, and leadership teams, this distinction matters far more than raw technical capability.

Arabic Language Quality: Breadth vs. Precision

Gemini

  • Supports 16+ Arabic dialects, including Gulf, Levantine, Egyptian, and Maghrebi
  • Produces Arabic that feels less translated and more native, particularly in Gulf contexts
  • Handles mixed dialect and Modern Standard Arabic (MSA) more naturally in day-to-day writing

ChatGPT

  • Has improved significantly in Arabic and Arabic–English mixed text
  • Still tends to default to more formal MSA
  • Can sound slightly off in Gulf tone, hierarchy, or social pacing

In practice: For everyday Arabic writing emails, HR announcements, internal communications Gemini often sounds closer to how people actually write and speak in the Gulf. ChatGPT remains strong but may require more cultural editing.

Cultural Fit: UAE vs. the Wider Arab World

Gemini aligns particularly well with Emirati and Gulf cultural norms, especially around:

  • Business etiquette
  • Religion-adjacent topics
  • Formality and restraint
  • Professional hierarchy

This makes it especially suitable for:

  • UAE-based organizations
  • Government-adjacent or semi-formal environments
  • Public-facing corporate communication

However, neither model fully captures the diversity of the wider Arab world. Beyond the UAE—into Saudi Arabia, Egypt, the Levant, or North Africa dialect carries deeper social meaning, and “neutral Arabic” can feel emotionally distant.

In these contexts, human cultural review is essential, regardless of the AI used.

Availability and Integration in the Region

Gemini

  • Fully available in Arabic via Gemini and Gemini Advanced
  • Deeply integrated into Google Search, Gmail, Docs, Sheets, Drive, and Maps
  • Especially practical for organizations already using Google Workspace across MENA

ChatGPT

  • Fully available across the UAE and GCC
  • Strong integration with Microsoft 365, Azure, and enterprise systems
  • Widely adopted across institutions and large organizations

Operational reality: Most organizations choose AI not only for language quality—but for where the tool already lives.

Where Each Tool Tends to Win

Gemini excels at:

  • Day-to-day Arabic writing and editing
  • Multi-dialect handling in Gulf contexts
  • Culturally aware Arabic search and chat
  • Seamless use inside Google tools common in MENA

ChatGPT excels at:

  • Broader third-party integrations
  • Microsoft-centric environments
  • Creative and strategic tasks (code, ideation, experimentation)
  • English-first work with occasional Arabic support

The Strategic Insight Most Teams Miss

AI does not fail in the Arab world because it lacks intelligence. It fails when organizations confuse linguistic correctness with cultural belonging.

Used thoughtfully, AI can:

  • Support clarity
  • Reduce friction
  • Accelerate communication

Used carelessly, it can:

  • Flatten nuance
  • Miss hierarchy
  • Undermine trust

In my humble opinion, the responsibility for cultural intelligence still sits with humans. That is the lens through which this conversation should continue.

Smart Coaching & Training works with over 30 associates, in four continents speaking 14 languages. Most raised and working in a wide range of cultures and living in a different place than where they were born . See our associates here.

Many of our associates are experts in AI and love it.

Many of our associates are specialists in Diversity , Interculturality and related topics Read more here and here.

Written by David Rigby © 2026 Smart Coaching & Training Ltd from content from Samar Karam

Filed Under: Being Confident, Change Management, coaching, Cognitive Bias, Emotional Intelligence, Global teams, Interculturality, leadership, Management, Managing Change, Mentoring, Personal Development, You and Your Career Tagged With: Communication, diversity, Interculturality, intersectionality, intuitive, performing, profiling, safespace, Smart Coaching & Training

29/08/2024 By David Rigby

Generational Diversity and Humour

Generational Diversity and Humour

Rewriting your historical culture in case it is offensive.

I am firmly in the Boomer generation and grew up in the sixties where fewer and fewer topics were taboo. People’s education improved when they were exposed to better information, especially to do with sex and class. In 1962 the Judge in the Lady Chatterley trial inferred that it was OK for educated men to read this book but not for women or servants.
Men got to know that women can be just as rude as men and didn’t need protecting, just wanted to be treated as equals. “not in front of the ladies”

The 1960s

British humour in public, film and TV became much more liberal and the British specialisation of Double Entendre (no British equivalent – nearest is Double Meaning) came to the fore. In the 60s films within the ‘Carry-On’ comedy series and TV programmes such as ‘Are you being served’ (1972-1985) were experts at exploiting this. Radio such as ‘Round the Horne/Beyond our Ken’ (1958-1968), broadcast Sunday lunchtimes, used implicitly gay characters even though being gay was illegal. The rudeness was never explicit though. Men dressed as women and vice versa was common even on the radio.
There were other TV programmes which were racially offensive and others which helped the ‘native’ British get familiar with people whose backgrounds were different. The legendary visionary ‘’Till death us do part’ held up the racists to ridicule for those who dared to watch.

The older generations in the 1960s

But how accepting of this liberty were the older generations of that time?  Again in the 1960s “Up Pompeii “, full women’s stereotypes and inuendo. was a very successful vehicle for 1940s comedian Frankie Howerd. My mother insisted that I watched it at a neighbour’s house in case my grandmother, who lived with us, got offended.  Perhaps my mother was afraid my grandmother would enjoy it too much. After all there were all the double entendre songs sung in the music halls of the 1910s-1930s and before.



Beyond our Ken & Round The Horne BBBC Radio 1958-1968
Are you being served BBC TV 1972-1985
The Thick of It BBC TV 2005-2012
Little Britain BBC Radio 2000 BBC TV 2003-2006


Swearing on TV

During a discussion on censorship, The critic Kenneth Tynan became the first person to say “ f**k” on British television in 1965. After that there was always discussions about how many f**ks you could have in a radio or TV broadcast. British political comedy “The thick of it”(2005-2012) wins my prize as to just how many times it’s possible to say f**k in a programme in order to be authentic.

Changes in the new century

Then things began to change. Things which were deemed funny in the 1960s became offensive in the 2000s and it is increasing .
Does this mean that the GenZ, Millennials who are now controlling the game are failing to see the fun?

Fear of offending

For example Little Britain (2003-2006) – the TV series which pointed the mirror at British society has been taken off the air. A theatre has banned a stage version of a BBC sitcom ‘are you being served’ partly based on the writers’ experiences of a former department store in Paignton after it was considered ‘demeaning to women and outdated’ (but only in Torquay). Apparently irrelevant that had been successful in many other (less) provincial towns.

Returning to the Victorian Era?

Does this mean we are returning to
• The Victorians chopping off Penises on statue
• The genitals of Christ being painted over (very badly) in the Sistine Chapel
• Books being re-engineered and censored

Or are we being censored by the Zuckerberg’s and Musk’s to only publish that which is acceptable in certain parts of America?
The genres which you can make fun of are shrinking all the time, so the only answer is to make fun of all of them .

Personal Experience

Recently I posted an extremely witty but rude joke on Facebook which required knowledge about James Bond books. I got castigated because it apparently offended about Trans people. If it wasn’t very clever I wouldn’t have posted it. However, the point is, why should I specifically be aware of sensitivities of trans-people and not for other groups? My trans friends make better and ruder jokes than I do, and so do my black friends and my gay friends .

So I shall continue making jokes about all, and if the GenZs and Millennials don’t like it – then tough.


Note: This article is based upon British history as I was there. In other places it may have been different. David Rigby is an expert on Interculturality and Diversity including Generational Diversity and believes that your historical culture should not have to be re-written or removed to avoid offending different generations or nations.

Smart Coaching & Training works with 20 associates, in four continents speaking 12 languages and raised and working in a wide range of cultures. See our associates here.

We have changed and considerably expanded the web pages concerning Diversity. Take a look Take a look at our page on Generational Diversity

Written by David Rigby © 2024 Smart Coaching & Training Ltd

Filed Under: Cognitive Bias, Emotional Intelligence, leadership, New year's resolutions, Personal Development, Wellbeing Tagged With: Communication, DIEB, diversity, feeling, inclusion, Interculturality, intersectionality, intuitive, performing, profiling, safespace, Smart Coaching & Training

29/07/2024 By David Rigby

Are safe spaces retrograde steps from the promise of Diversity?

Are safe spaces retrograde steps from the promise of Diversity?

For many years women fought and won to belong to men-only clubs and societies .
For many years black people fought and won to belong to white only clubs and societies .
In the UK in the 90s white people went to the gospel churches because the singing was better .
And now they want female/black only spaces . Is that a retrograde step ?
Until recently I thought it was .

What is a safe space?

.A ‘safe space’ is a place that provides a physically and emotionally safe environment for a person or group of people, especially a place where people can freely express themselves without fear of prejudice, negative judgment, etc.: a safe space for single mothers to share their experiences.


It’s like going to a brainstorming meeting and the boss is there saying “don’t mind me “ but you suspect everything you say will be held against you , if you have a different view. So better the boss is not there.


Diversity is great providing you don’t disagree with the view put forward by the boss, whether the boss is old white straight male or young black lesbian .


Recently in London a play has been performed where for certain nights they wanted a black only (or is that a non-white) audience as typically the audience don’t want to behave as a typical middle class white audience might expect.


Mahmoud Assy on Intersectionality at LGBT+@Work Madrid. Mahmoud Assy is an STC Associate
Participants at LGBT+@Work conference IE university Madrid
Female only event upcoming in Valencia / Jessica Breitenfeld (second left) is an SCT Associate


In the USA many Universities have marketed courses aimed at black females only and have been challenged to by the courts

Challenging Women Only Groups

I have challenged many women’s groups to justify why they don’t want men there. And they complain about mansplaining, and about not being able to be themselves is men are present. Equally men have complained about not wanting women present for the same reasons- but that is not equality.


I recently went to a LGBT+@Work conference at IE University in Madrid. It was a joyous and professional event. There was a great variety of attendees and it was a safe space and everyone was comfortable enough to be themselves.

The same, of course, could be said about attending a Christian Mothers event – where if you want your biases confirmed then they will be.

Safe Spaces

So, I changed my mind, though to me the female only or black only events are probably more interesting than the white male macho events where most people still dare not be themselves for fear of not being white or macho enough.

Smart Coaching & Training works with 20 associates, in four continents speaking 12 languages and raised and working in a wide range of cultures. See our associates here.

We have changed and considerably expanded the web pages concerning Diversity. Take a look

Written by David Rigby © 2024 Smart Coaching & Training Ltd

Filed Under: Cognitive Bias, Emotional Intelligence, leadership, New year's resolutions, Personal Development, Wellbeing Tagged With: Communication, DIEB, diversity, feeling, inclusion, Interculturality, intersectionality, intuitive, performing, profiling, safespace, Smart Coaching & Training

24/08/2022 By David Rigby

Rubbing salt into the API wounds

Rubbing salt into the API wounds

Getting closer to the king

In the very old days , salt was very expensive and was used as a status symbol.  At a banquet, salt would be placed in a strategic place on the long narrow tables and at the head of the table would be a very important person such as the king. The closer to the king you were the more important you were and if you were below the salt – you really were nobody.

Enabling people to take responsibility

I have fought running battles with managers and executives, particularly in the Middle East, where every tiny decision needs the signature of the boss – and I thought progress was being made. Getting over the challenges where entire peoples (such as Filipinos in Middle East; most Indians, women, and Northerners and Working Class folk in the UK) were educated to just do what they were told, know their place, and challenge nothing and certainly not to network.

Progress is being made – if you are ‘above the API’ and not if you are ‘below the API’
Today, you’re either above the API (application programming interface)or below the API. You either tell robots what to do, or are told by robots what to do.

Below the salt: Learning English though Vaughan Systems at Belmonte Spain
Chess Pieces made by Alejandro Garabon in Altea Alicante It’s all black or white with API

Psychologically safe environments

These days you are encouraged to develop your own networks and initiatives, and in theory there is the modern day leader who delegates responsibility to his team in a psychologically safe environment and allows them to experiment , to make mistakes without getting fired and above all gives them the authority to enable them make the decisions, wherever ‘the buck stops’ and your manager supported you. But only if you are above the API . While the upper and middle classes will work though ‘who you know’ it is still positively frowned upon in the working classes who will ‘get there on their own merit without help from anyone’.

Above and below the API

An example of an API is Uber. The app sends a request that includes account data, pickup and dropoff  locations to drivers nearby and dispatches one to the customer to fulfil the request. The only two humans involved are the customer and the driver. The skills the drivers develop in driving are not an investment in their future. It’s a dead end job They have no opportunity to progress and no contact with management unless it all goes wrong.  So there is even less opportunity than with working in a contact centre where at least you may have contact with the management.   There is constant dispute with Uber and similar organisations such as Deliveroo as to whether the drivers are employed or casual It is no great surprise that the drivers are going on strike even in places where it is illegal such as Dubai.  Good for them.

It knows you know (tribute to Hilda Baker)

In effect the computer (API) knows when you breathe, how long it takes to pee, as well as counting how many journeys and dinners are delivered, issues you resolve and other times how many people you can get rid of. Does it give you career progression? No.  Does it allow you to develop your initiative and self-confidence? No.  That’s the world of networking, negotiation, staff retention and freedom which you can get from being above the API and above the salt.

Breeding Populism and Fascism?

People being put below the API and not allowed to challenge, is ideal scenario for breeding populism and fascism. ( and could be a contributing factor to Brexit. )

At Smart Coaching & Training we are really busy teaching those above the API , matching the client to appropriate associate based on needs including location and language.

Written by David Rigby © 2022 Smart Coaching & Training Ltd

Filed Under: Authoritarianism, Carol Dweck, Cognitive Bias, Communication, Emotional Intelligence, Mentoring, Mindset, Modernism, Mother, News, Personal Development, Wellbeing, Woke Tagged With: Authoritarianism, Brecht, Cognitive Bias, Dictator, Dweck, Emotional, Franco, Hitler, Mindsets, Modernism, Neurodiversity, Political correctness, profiling, Smart Coaching & Training, Snowflake, Totalitarianism

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