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03/10/2024 By David Rigby

Can you give us a course on Leadership Development?

Can you give us a course on Leadership Development?

“Do you want to develop a leader or do you want a course?”

“Can you give us a course on Leadership Development ?”
“What kind of people need the training? “– “Various, different experiences and locations”.
“How many people will there be?” – “We will tell you an hour before the training.”

We have been asked to provide courses and trainers. It’s useful to know about the background of the trainees and, indeed, how many there are. You see the responses. These recent conversations were guaranteed to make the course generic, the trainer’s life difficult and the trainees’ experience potentially irrelevant.

Who Needs Leadership?

Organizations whether private or government bodies or countries need to have leadership. To do this they need leaders who are not just positional power leaders (placed there by their buddies in government). They have past leaders, current leaders, and to ensure the long term, they need future leaders. “If you always do what you always did, then you always get what you always got.” Keeping a steady hand is useful but is it as useful as preparing the organisation for its future in an ever-changing global world? So you need to develop leaders who can cope with the future.

Leaders are at different stages of development

Developing leaders is not just a case of attending a standard 5-day content training course and then you are an expert. Leaders will be at different stages of development in their life and have had different backgrounds and experiences. The leadership journey is never ending and you can never know it all. Leaders need to know different things, at different times, for different situations and types of evolution. Education needs to be forward looking, inspiring and visionary.

Leading starts with leading yourself

Some of Leadership learning is about acquiring skills but a lot of leadership learning is about developing your self understanding and your personality.. To be a leader you need to have followers and the first person you need to lead is yourself, hence the importance of “Know thyself” and your psychological makeup.

Smart Coaching & Training Leadership training in Dubai
from Dr Antionette Braks
Ken Wilber Aqal Matrix
Pari, Martin, Malcolm and Clair – four leadership experts


The stereotype of a leader

A leader does not need to be an old white privileged dominant male though many of those are brought up to think they ought to be and follow the command and control style. Leadership style should depend on who you are , where you are and who you are trying to lead. Organisations have their cultures which often clash with country cultures. And remember that 75% of people do not follow their country stereotype in the way they think or behave.

The marginalised leader

Some of those who are being lead may belong to marginalised groups, such as LGBT+, Neuro, generational, women, the poor, the working class, colour, living in a different country from where they were born, different religions. Some may be intersectional. And of course the leader may themselves belong to many marginalised groups.

It depends on the roles of those you are leading

Leading a country is different from leading a football team (maybe). Leading when you have authority (i.e. do what I say) is different from where you don’t. Try leading volunteers! Try being a consultant in an advisory role! Try being a nurse leading your patient on they way to recovery. Try running a committee where you (and indeed they) don’t have the authority to decide anything. Try dealing with a child. They all require leadership skills, the power of ‘follow me’ and persuasion skills, and getting someone to follow ‘your vision’.

Leading is different from Management

Comparison can be made with Projects and Programmes. A manager’s task is about delivering a set of objectives, to perhaps a set budget in a set time in order to achieve the key performance indicators (KPI’s). They manage people to achieve this. They may also be interested in ensuring that they will have people who can deliver in the future, or they might not care. A leader is measured by the benefit they deliver and not what they did . Leaders determine the way and encourage and inspire  others to follow. New leaders often start with a lot of management focus and a little leadership knowledge, but gradually become leaders.

from Professor Peter Hawkins – leadership is not just about leaders

Western Wisdom

Western Leadership teaching is often not appropriate for the location of the trainees. And whether they are in their country of birth or elsewhere. Leading diverse cultures is not easy when one where the staff never have had to take responsibility and others where the staff challenge authority .

There are many cases where Delegates have ‘learnt’ leadership from Western trainers and have said “this is great but culturally we cannot apply any of it in our home country.” The Westerners may think their method is better but is that just arrogance. In may ways it’s like saying women never invented anything.

Smart Coaching & Training works with 20 associates, in four continents speaking 12 languages and raised and working in a wide range of cultures. See our associates here.

Leadership Development

We work with you to build a plan to deliver your Leadership development. This can involve courses and workshops and one-to-one coaching. It can be a continuous process. The facilitators who mainly do this are :

  • Malcolm Lewis
  • Pari Namazie
  • Clair Aghassipour
  • Martin Kubler

They, like many other associates have experience of Leadership in many countries.

Conventional Leadership Training

SCT offers conventional leadership training in courses such as the ones below

  • Leadership and Team Management: Creating and developing teams and leading them *
  • Diversity, Interculturality and Cultural Intelligence for Remote Leaders Be successful with many diverse groups at the same time. Understand the many strands of diversity and what it takes to take advantage of it 
  • Manager to Leader: Change your personality to that of a leader .
  • Manager as Coach: Learn how to coach and develop the attitudes that enable you to coach well
  • Building your Personal Brand: Develop your personal brand based on your Behavioural Profile, strengths and wishes,
  • Achieving personal success with international teams. Building and running international teams to demonstrate leadership competence
  • Transformation using Psycho-social Vertical Adult Development and Spiral Dynamics – for experienced leaders

See them all here

We also have many short courses to develop specific skills

Written by David Rigby © 2024 Smart Coaching & Training Ltd

Filed Under: Authoritarianism, Career Development, Emotional Intelligence, leadership, Management, Personal Development, spiral dynamics, Wellbeing, You and Your Career Tagged With: Communication, diversity, Interculturality, intersectionality, intuitive, performing, profiling, safespace, Smart Coaching & Training

29/08/2024 By David Rigby

Generational Diversity and Humour

Generational Diversity and Humour

Rewriting your historical culture in case it is offensive.

I am firmly in the Boomer generation and grew up in the sixties where fewer and fewer topics were taboo. People’s education improved when they were exposed to better information, especially to do with sex and class. In 1962 the Judge in the Lady Chatterley trial inferred that it was OK for educated men to read this book but not for women or servants.
Men got to know that women can be just as rude as men and didn’t need protecting, just wanted to be treated as equals. “not in front of the ladies”

The 1960s

British humour in public, film and TV became much more liberal and the British specialisation of Double Entendre (no British equivalent – nearest is Double Meaning) came to the fore. In the 60s films within the ‘Carry-On’ comedy series and TV programmes such as ‘Are you being served’ (1972-1985) were experts at exploiting this. Radio such as ‘Round the Horne/Beyond our Ken’ (1958-1968), broadcast Sunday lunchtimes, used implicitly gay characters even though being gay was illegal. The rudeness was never explicit though. Men dressed as women and vice versa was common even on the radio.
There were other TV programmes which were racially offensive and others which helped the ‘native’ British get familiar with people whose backgrounds were different. The legendary visionary ‘’Till death us do part’ held up the racists to ridicule for those who dared to watch.

The older generations in the 1960s

But how accepting of this liberty were the older generations of that time?  Again in the 1960s “Up Pompeii “, full women’s stereotypes and inuendo. was a very successful vehicle for 1940s comedian Frankie Howerd. My mother insisted that I watched it at a neighbour’s house in case my grandmother, who lived with us, got offended.  Perhaps my mother was afraid my grandmother would enjoy it too much. After all there were all the double entendre songs sung in the music halls of the 1910s-1930s and before.



Beyond our Ken & Round The Horne BBBC Radio 1958-1968
Are you being served BBC TV 1972-1985
The Thick of It BBC TV 2005-2012
Little Britain BBC Radio 2000 BBC TV 2003-2006


Swearing on TV

During a discussion on censorship, The critic Kenneth Tynan became the first person to say “ f**k” on British television in 1965. After that there was always discussions about how many f**ks you could have in a radio or TV broadcast. British political comedy “The thick of it”(2005-2012) wins my prize as to just how many times it’s possible to say f**k in a programme in order to be authentic.

Changes in the new century

Then things began to change. Things which were deemed funny in the 1960s became offensive in the 2000s and it is increasing .
Does this mean that the GenZ, Millennials who are now controlling the game are failing to see the fun?

Fear of offending

For example Little Britain (2003-2006) – the TV series which pointed the mirror at British society has been taken off the air. A theatre has banned a stage version of a BBC sitcom ‘are you being served’ partly based on the writers’ experiences of a former department store in Paignton after it was considered ‘demeaning to women and outdated’ (but only in Torquay). Apparently irrelevant that had been successful in many other (less) provincial towns.

Returning to the Victorian Era?

Does this mean we are returning to
• The Victorians chopping off Penises on statue
• The genitals of Christ being painted over (very badly) in the Sistine Chapel
• Books being re-engineered and censored

Or are we being censored by the Zuckerberg’s and Musk’s to only publish that which is acceptable in certain parts of America?
The genres which you can make fun of are shrinking all the time, so the only answer is to make fun of all of them .

Personal Experience

Recently I posted an extremely witty but rude joke on Facebook which required knowledge about James Bond books. I got castigated because it apparently offended about Trans people. If it wasn’t very clever I wouldn’t have posted it. However, the point is, why should I specifically be aware of sensitivities of trans-people and not for other groups? My trans friends make better and ruder jokes than I do, and so do my black friends and my gay friends .

So I shall continue making jokes about all, and if the GenZs and Millennials don’t like it – then tough.


Note: This article is based upon British history as I was there. In other places it may have been different. David Rigby is an expert on Interculturality and Diversity including Generational Diversity and believes that your historical culture should not have to be re-written or removed to avoid offending different generations or nations.

Smart Coaching & Training works with 20 associates, in four continents speaking 12 languages and raised and working in a wide range of cultures. See our associates here.

We have changed and considerably expanded the web pages concerning Diversity. Take a look Take a look at our page on Generational Diversity

Written by David Rigby © 2024 Smart Coaching & Training Ltd

Filed Under: Cognitive Bias, Emotional Intelligence, leadership, New year's resolutions, Personal Development, Wellbeing Tagged With: Communication, DIEB, diversity, feeling, inclusion, Interculturality, intersectionality, intuitive, performing, profiling, safespace, Smart Coaching & Training

29/07/2024 By David Rigby

Are safe spaces retrograde steps from the promise of Diversity?

Are safe spaces retrograde steps from the promise of Diversity?

For many years women fought and won to belong to men-only clubs and societies .
For many years black people fought and won to belong to white only clubs and societies .
In the UK in the 90s white people went to the gospel churches because the singing was better .
And now they want female/black only spaces . Is that a retrograde step ?
Until recently I thought it was .

What is a safe space?

.A ‘safe space’ is a place that provides a physically and emotionally safe environment for a person or group of people, especially a place where people can freely express themselves without fear of prejudice, negative judgment, etc.: a safe space for single mothers to share their experiences.


It’s like going to a brainstorming meeting and the boss is there saying “don’t mind me “ but you suspect everything you say will be held against you , if you have a different view. So better the boss is not there.


Diversity is great providing you don’t disagree with the view put forward by the boss, whether the boss is old white straight male or young black lesbian .


Recently in London a play has been performed where for certain nights they wanted a black only (or is that a non-white) audience as typically the audience don’t want to behave as a typical middle class white audience might expect.


Mahmoud Assy on Intersectionality at LGBT+@Work Madrid. Mahmoud Assy is an STC Associate
Participants at LGBT+@Work conference IE university Madrid
Female only event upcoming in Valencia / Jessica Breitenfeld (second left) is an SCT Associate


In the USA many Universities have marketed courses aimed at black females only and have been challenged to by the courts

Challenging Women Only Groups

I have challenged many women’s groups to justify why they don’t want men there. And they complain about mansplaining, and about not being able to be themselves is men are present. Equally men have complained about not wanting women present for the same reasons- but that is not equality.


I recently went to a LGBT+@Work conference at IE University in Madrid. It was a joyous and professional event. There was a great variety of attendees and it was a safe space and everyone was comfortable enough to be themselves.

The same, of course, could be said about attending a Christian Mothers event – where if you want your biases confirmed then they will be.

Safe Spaces

So, I changed my mind, though to me the female only or black only events are probably more interesting than the white male macho events where most people still dare not be themselves for fear of not being white or macho enough.

Smart Coaching & Training works with 20 associates, in four continents speaking 12 languages and raised and working in a wide range of cultures. See our associates here.

We have changed and considerably expanded the web pages concerning Diversity. Take a look

Written by David Rigby © 2024 Smart Coaching & Training Ltd

Filed Under: Cognitive Bias, Emotional Intelligence, leadership, New year's resolutions, Personal Development, Wellbeing Tagged With: Communication, DIEB, diversity, feeling, inclusion, Interculturality, intersectionality, intuitive, performing, profiling, safespace, Smart Coaching & Training

03/04/2024 By David Rigby

SIETAR: Speaker Notes -What I said on 27 March 2024: Unlocking Innovation and Creativity using DEIB

SIETAR: Speaker Notes -What I said on 27 March 2024: Unlocking Innovation and Creativity using DEIB
Unlocking Innovation and Creativity in Teams using DEIB Strategies

I had the privilege of being a guest speaker, along with Patricia Malidor-Coleman:, Edwin Hoffman ; Magdalena Szumna and Papa Balla Ndong. This was part of SIETAR Europa’s ongoing Diversity, Equity, Inclusion, and Belonging (DEIB) Learning Series. This strategic DEIB training initiative is designed to foster active and actionable approaches to DEIB within the workplace, cultivating a more inclusive and innovative environment. During this session, we delved into important questions. These were my questions and answers.

What are the common barriers to DEIB?

In the UK, in particular, while there has been progress, there are still issues in London where code switching is essential to appear part of the team. We all know the stories where a culturally black person, that is someone who is culturally loud, has to take on another persona as well as a different accent in order to be accepted at work, otherwise it ‘frightens the horses’ . And he also code switches from one accent to another. But it is also true that when a person from the North of England regardless of colour comes to London. They have to lose their accent (Brum, Lancashire, Liverpool, Yorkshire) not to be taken as stupid. Where other accents, such as Scottish don’t seem to matter.

What is an example of a diversity Issue?

A situation where a gay man is with his partner and visits a country for work where being gay is illegal. Does he/ can he take his partner with him? Can they share a room? Can he take his partner to social events, business dinners. Can he mention what he did at the weekend and who with – and if he doesn’t?

Another an example of a diversity Issue?

It is still the case in the Middle East where, for exactly the same job, people’s salaries depend on their nationality. Being European can be an advantage. Recently I put forward several people to deliver training in Abu Dhabi. I was told that one of the best people I suggested was not suitable because she was Arabic. And I was told this by an Indian Female as they know their clients well. And of course Indians recruit Indians (probably from the same village) as they don’t have intercultural issues which to them is more important than the benefits of diversity..

They say Artificial Intelligence ( AI) has the potential to enhance DEIB outcomes with its speed creativity, and potential for scalability. What do you think?

ChatGPT is based on the information from mainly, white, American Males – so EVERYTHING it tells you is biased. This makes DIEB worse.

What are some inclusion moments ideas for meetings?

A best inclusion moment can be sharing food. Get everyone to bring in a local dish and share. And this also includes the diverse requirements of Vegetarians and Vegans. Some people will only eat what they are familiar with and you have to put up with it. Some have religious constraints so be careful with Pig and Cow meat and Halal requirements. There is also the issue of drink: For some people alcohol is forbidden, and others, such as the lifestyle of the Spanish it is an everyday thing. Don’t cop out for fear of offence. It will depend which country you are in And the timing of meals, the use of cutlery, which cutlery, or not, are all opportunities to share experience. Some people might want to say Grace or equivalent.

Diana Ross’ 80th Birthday and DEIB

I wrote an article about Diana Ross’ 80th Birthday and DEIB . There wasn’t enough time. But here’s the article

Smart Coaching & Training works with 20 associates, in four continents speaking 12 languages and raised and working in a wide range of cultures. See our associates here.

Written by David Rigby © 2024 Smart Coaching & Training Ltd

Filed Under: Being Confident, Emotional Intelligence, hospitality, leadership, Mindset, New year's resolutions, Personal Development, Wellbeing Tagged With: Communication, DIEB, diversity, feeling, inclusion, Interculturality, intuitive, performing, profiling, Smart Coaching & Training, thinking

26/03/2024 By David Rigby

What has Diana Ross’ 80th Birthday got to do with DEIB?

What has Diana Ross’ 80th Birthday got to do with DEIB?

Diana Ross was 80 years old on 26th March. Lets see how she has overcome the disadvantages of being in so many underprivileged groups and some of the consequences. ,

I first saw Diana Ross perform with the Supremes in the from row of the theatre in my home town of Wigan, UK in 1965 as part of the ‘Motown Ghost Tour’ so-called because nobody went. I last time I saw Diana Ross perform in I guess 1993 somewhere in a stadium near Boston. In 2022, at the age of 78 she performed Glastonbury Festival at least 10 sell out concerts in the UK, and had a top ten album of new songs. Not bad for a 78 year old.

What’s this got to do with the DEIB (Diversity, Equity, Inclusion, Belonging)? ,

I will be talking about this at SIETAR Event March 27 Unlocking Innovation and Creativity in Teams using DEIB Strategies (Diversity, Equity, Inclusion Belonging) . Register here :https://lnkd.in/dZqPyZsT Listen to SCT’s David Rigby and others (see below)

Being Black

Being Black: Diana Ross, as part of the Supremes and Motown, was the embodiment of ‘The sound of young America’ In particular this was ‘black’ music ‘sanitised’ to capture the American white audience. Largely by ‘code switching’ to play the white preferences – they broke records at traditional white cabaret shows, by copying the white acts including pop and Great American Song Book standards., were the first black artists to really dominate the Ed Sullivan show in the USA and still had to cope with racial segregation when performing ‘down south’ in USA. As the Supremes they also had 12 number one hits in USA.

Diana Ross 2024

Being Female

Supremes1967 Florence Ballard, Mary Wilson, Diana Ross


Being Female: Her Father had to sign the Motown Contract. The Supremes had to be chaperoned. They were taught grooming, poise and social graces by Motown’s charm school teacher Maxine Powell. How to get out of a car, how to get off a bar stool, what to do when you met the Queen of England. Of course they met the Queen of England when they performed at the Royal Variety show in 1968. So the training was useful. Being female also meant being told what to do. Berry Gordy did a good job of telling her what to do. She says his belief in her gave her courage to do many things, to leave the Supremes, become an actress. In fact, it wasn’t until 1980 that she finally grew up when she left recording company Motown to RCA with one of the most lucrative contracts for a female, and executive producer in everything.

Being Old

Being Old: Most pop singers have a shelf of 3 years , she is into her 60th year of being a star. She has worked hard for it – the voice is still largely intact. But the major success is the work she has put in, in maintaining her looks, still skinny, she was worrying skinny after the birth of her first two children. To see her as the new poster girl for Saint Laurent at 80 is a great achievement for anyone at any age.


talking about this at SIETAR 27 March 2024

The author with Supremes’ Mary Wilson,


Being Interracially Married

Being Interracially Married: She married twice – both to white men. and didn’t marry the father of her first child, Berry Gordy. Common knowledge now but shocking at the time.

Being a LGBT Icon

Even in her most unpopular moments Diana Ross has been worships by the LGBT+ community. Her Iconic looks have been copied and parodied by drag queens around the world. And her hit song “I’m coming out” is a very popular gay anthem, deliberately planned or otherwise.

Being Included

Diana is included in the international world of the rich and famous. Not the least because she is internationally rich and famous. But she had to learn how to do it. The Motown finishing school was a good start. Being in the eye of the press for so long means she always has to look her best in public.. She notably failed when she got jailed for drunken driving in Arizona in 2012 and was admitted to a rehab facility for drug and alcohol abuse, in 2002.

Belonging

Belonging. Being international meant not being local. Being including in white society meant not belong in black society. She was far more successful outside USA, particularly in UK and Japan. Hasn’t had a hit in USA for years. ‘Proper’ black singers, like Aretha Franklin, Beyonce, Rihanna have loud voices and sing soul and gospel. She doesn’t. Ella Fitzgerald paved the way, she could scat sing but didn’t do it too often so as not to frighten the horses. Diana Ross is just not included when black folk talk about good singers. I wonder if she is concerned.

So, Happy Birthday Diana Ross. Congratulations on the determination in overcoming the many barriers which could have stopped you moving from The Brewster Projects in black Detroit to the superstar you still are and still loved by millions of fans which I am just one.

Smart Coaching & Training works with 20 associates, in four continents speaking 12 languages and raised and working in a wide range of cultures. See our associates here.

Written by David Rigby © 2024 Smart Coaching & Training Ltd

Filed Under: Being Confident, Emotional Intelligence, hospitality, leadership, Mindset, New year's resolutions, Personal Development, Wellbeing Tagged With: Communication, DIEB, diversity, feeling, inclusion, Interculturality, intuitive, performing, profiling, Smart Coaching & Training, thinking

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